What makes a great leader is a question that all CEO’s must ask themselves when gaining trust, cooperation and the buy in of their employees. There are times when being a good leader means that you must make unpopular decisions, take deliberate action and lose possible deals or business to do what is right and lends to good conscience. Jim Collins once said, “Leadership only exists when people have the freedom not to follow.”

To be able to lead in a way that others want to follow can be taken in the lessons of running a non profit organization. I think that is because non profits are about the feminine and masculine balance, in that the social (feminine) aspects are looked at as well as the order (masculine) in running it successfully. Let’s look at my favourite charity model of micro-loans for example, the leadership strength of that form of non profit, is that there is a quiet leadership where all of the nuances and conditions to make that type of large scale condition happen is because it is all carefully crafted.

From the original application of the client, the process of acquiring the funds to give out to the client, the tracking of the client, the funds, which bank it comes from, how to maintain the relationship with the client and community, ensuring the loan is repaid, tracking the payments, tracking the donations, supporting the client and community after the loan is repaid…. All takes the work of an artistic crafter at work. Taking pride in what you do, understanding the tasks at hand, recognizing the details, and having the ability to manage all the tasks is like using a painter’s brush.

Moving forward through adversity and looking at change as opportunity can be a helpful and successful way to lead as well. People who have solid relationships, operate with integrity and are authentic are the leaders that others follow. You need to understand yourself, and what you truly want in order to become a good leader. Managing yourself and what you do with your time will inevitably lead to your success or failure. When you are leading ensure that you are fitting the needs of the business and honoring yourself in the process. It is all about inspiring faith in your company, employees, and customers, and having wisdom to make the right choices.  Understanding the cause and effective of each decision, and having the wisdom to make the appropriate choice that will honor yourself and the company while keeping balanced.

Always learning, motivating, and working on yourself helps create a good leader. I love to use personal affirmations as well in the morning and remind myself of my goals for the day. When the mind is clear, creativity comes into play, and it allows you to be the best you can be. Being the best at whatever you do and nurturing yourself will help you become a person that others want to follow.

WANT TO USE THIS ARTICLE IN YOUR E-ZINE OR WEB SITE? Feel Free. Simply include this blurb with it: Darcelle Runciman is a Mentor, Author,  Speaker, and CEO of Strategic Biz Builder.  Darcelle coaches entrepreneurs and business owners on understanding their brilliance and how to increase their profits for their companies by taking strategic steps to gain clarity and retain that balance that we all strive for. Darcelle works with groups, through speaking engagements, tele-classes, online products, and Adventure Mentoring Programs. For more information visit www.darcellerunciman.com or  www.strategicbizbuilder.com or www.FengSHe.org

1. Watch the market and spot opportunities. Just be aware of what is going on, not tied to the T.V. Recessions can mean business closings however it also means those with experience and knowledge can build a strong company . People will continue to spend they are just more cautious so knowing your market and do not reduce your prices but ensure you are giving quality for what your clients are paying for and be innovative.

2. Think creatively. You must have your thinking cap on overdrive. Brainstorm with a partner or mentor like crazy! Albert Einstein once said, “Imagination is more important than knowledge.” People will stay home more, spend differently so tapping into that with products or services that assist people to do just that will assist the customer. Come up with solutions to detract from the negatives as everyone still loves to be pampered. An example could be, offering home delivery of products or services.

3. Diversify. Think proactively and about abundance not scarcity. Do not cut quality or costs. Competition may fold, however you have an opportunity to fill the gap, step in and be seen and assist your target market.

4.  Take Action. Taking action is key, and being quick and adaptable to change. Launch new products and innovative ideas. You will then be in a strong position when the market turns. Now do not go out and spend extra money to achieve these goals. Think rationally but do take action.

5. Get good value for your money. Look for free or cheap publicity to market your business, be creative on money saving strategies as well for your business. Feel good about your business.

6. Expand & Start new ventures. Recruit the best, expand your business, with grants or government funding. Expanding a business is a wonderful idea, but a really great way to expand without spending excessively is to instead buy client lists. Some competitors are willing to sell, however buying a client list for a competitor is possible.

Think ahead, be smart but take action toward fulfilling your goals and keep a close eye on overheads, staff, and sales. Remember customers needs are still there, and learning how to tap into them can bring golden opportunities.

WANT TO USE THIS ARTICLE IN YOUR E-ZINE OR WEB SITE? Feel Free. Simply include this blurb with it: Darcelle Runciman is a Mentor, Author,  Speaker, and CEO of Strategic Biz Builder.  Darcelle coaches entrepreneurs and business owners on understanding their brilliance and how to increase their profits for their companies by taking strategic steps to gain clarity and retain that balance that we all strive for. Darcelle works with groups, through speaking engagements, tele-classes, online products, and Adventure Mentoring Programs. For more information visit www.darcellerunciman.com or  www.strategicbizbuilder.com .

What I didn’t know was that being an Entrepreneur and small business owner can be tough work! But I was going to find out about that very quickly! So here is the quick version…. Started with a bit of money, got investors, had a vision, had a solid system, build the company with mediocre employees, then learned how to have great employees and really build a team environment. We were the first in the areas we chose and filled a need, took action and advertised like crazy and tried new things. We showed the customer we cared, valued our staff and investors, and had TONS of ups and downs until we got it right! It took many years to build it up to what it was and the biggest hurdle and success was finally selling it and letting it all go.

Now this business after year 2 was making great money, and investors were happy, however there were times when things were tight and economics, unforeseen construction, renovations, staff turnover really caused downturns in the business. Trust me there were many struggles as well as many great opportunities for money to be made. The main problem for my partner and I was that it was something we no longer wanted. We realized that it was not our passion and that the industry had a stigma that would take many more years to change. The industry was being regulated and we were what seemed to always be proving that we were indeed a legitimate company helping people and really valued our integrity and ethics in the business. Our vision was to help people and make money however this was not the business that would complete that for us. So regardless of the financial gain we decided to sell and move on to do it again in what was our individual passions.

So what are the lessons learned that you as a small business owner can take away from all of this? Let’s look at it in a list form for easier learning;

1. I was a small business owner with BIG Thinking!

So let’s look at BIG thinking. I had a vision for what I thought a business should look like and I worked towards putting in place all the right things to make it happen. The right backing, finances, business plan because we were going for financing, and we looked at what the competition doing, who were they serving and where was the need. We had a vision of being a million dollar company right from the start and kept that vision strong in our minds.

        2. I had a Solid Systems.

Then it was onto how would we run the company? How is it to be structured? Should it be a partnership or a corporation? What systems could we use that would ensure that we did not lose our shirts. We looked at what kind of system we could run under and developed a back end database program to track and take care of our clients. We made sure we had a solid policy manual (which was also developed further over the years) that would explain how we wanted the company ran for our employees so that they understood what we were asking of them. Then we ensured we gave solid, consistent training and that each office was a replica of the next. Call it a cookie cutter method if you will.

       3. We took Smart, Deliberate, Quick Action when needed.

Being able to adapt to changing market and not wallow in problems is vital for an entrepreneur. Working smart, having good systems and taking deliberate action was an important factor to being able to keep up with the giants in the industry. We advertised and marketed like crazy and did some amazing things like huge billboards and pre-event marketing that had clients lined up at the doors on opening day.

      4. We were able to solidify great relationships.

We created communication with the competition where we shared ideas and information within limits. We created additional product sources and had great relationships with who we were working with, and those relationships helped give us credibility in the industry. We kept the philosophy of win/win ever present in our minds.

      5. We stopped trying to do it all on our own. Let go of Ego.

When we started to learn that in order to run a successful company we needed to trust, and let our employees do what they were best at doing, that is when things began to fall into place. We had to leave our egos at the door and understand that we had taught them, and that even though they needed us still, we had to loosen the strings in order for them to flourish and show how much they valued the company, and what they were doing. We used the skills of each employee and they grew better for it.

       6. We showed we cared, and added value to our customers.

We encouraged our customers, showed them we cared, gave referral bonuses, talked with our customers, advertised and made them feel like they were not alone. We heard more stories about people’s lives then I will share here, but what it did was let people from all walks of life know that they were valued as people.

        7.  We understood the numbers.

We had done our business plan and knew what we needed to grow. We had a balanced framework with our product, our marketing and our financial operations. Whenever we lost touch with that again, it showed. Understanding where you stand, and what you need to achieve your end goal is important and really the key.

        8. We were great problem solvers.

Being a great problem solver is important. Issues come up in any business and knowing what you will do and seeing your end result helps make it easier to predict how you will react and what steps you can take to rectify the situation.

       9. We were always learning and watching our industry.

We knew what was changing in the industry, we focused on what was working, and we made sure if we could that we were the first. We showed value to our customers even though our price may have been different than others.

10.  We had perseverance.

We stayed our course, and were committed to the business. Sometimes this was a difficult thing to do but in the end overall it was a success because we did have perseverance.

Now, did we always do the right thing? No absolutely not! But we did have the ability to see the mistakes and attempt to fix them. Did our employees always love us? No not always, but we did care about people and did our best to create a team environment where they felt included and valued and when we let that slip, it showed in performance from the team.  The things we learned from this business have been incredible for future success and have allowed me to now help others in their journey for fulfillment in their lives. For more on this subject, you can find it in my 10 Complete Secrets to Business Success, or my Business Blockbusters Now product coming out this Spring. For more information please visit my websites and let me know how I can help you create your million dollar business.

WANT TO USE THIS ARTICLE IN YOUR E-ZINE OR WEB SITE? Feel Free. Simply include this blurb with it: Darcelle Runciman is a Mentor, Author and CEO of Strategic Biz Builder.  Darcelle  mentors entrepreneurs and small business owners how to use systems and their brilliance to increase their profits and create mo*ney making businesses by showing you steps to take to gain clarity and retain that balance that we all strive for. Darcelle works with groups, through tele-classes, through her online products, and her Adventure Mentoring Programs. For more information visit www.darcellerunciman.com and sign up for her Fr*ee audio on 12 -Tips to Profiting in Business, and her Fr*ee Ezine “Inspired Business”. Also check out www.strategicbizbuilder.com

1.      Show them the money. What motivates employees more than gifts is cash. I once heard of the idea of adding cash onto a credit card for the employee to use in whatever way they chose. We have done this in the past by offering cash to employees. Paying for performance and incentive packages, profit sharing all of these work towards letting your staff know that you value them and their productivity will grow.

2.      Rinse and Repeat. Handing out a gift once a year does not encourage results. Rewards should be given quarterly, at the very least. Also recognizing birthdays of employees lets them know you care. Use this time however to address not just a specific performance but overall in terms of they helped increase sales, gave great customer service, or they made recommendations that were used by the company that resulted in increased overall company profit. This will help increase employee “by in” and help you run a well oiled machine.

3.      Branding. So you may ask, if we do not give away shirts or golf balls with our branding on it then do we loose out with giving just cash to our employees? Definitely not. How about branding that credit card that you give to your staff, which reinforces your branding every time it is used. If someone decides that they want to use that for smaller purchases then think about how many times they may possibly have that card out. This results in the response of gaining from the company by a positive act by the employee. What you are doing is helping that employee along to do what is right for your company resulting in a win win.

 ”Live Life on Fire”

Darcelle Runciman

WANT TO USE THIS ARTICLE IN YOUR E-ZINE OR WEB SITE? Feel Free. Simply include this blurb with it: Darcelle Runciman is Author, Mentor and CEO of Strategic Biz Builder.  Darcelle  mentors entrepreneurs and small business owners how to use systems and their brilliance to increase their profits and create mo*ney making businesses by showing you steps to take to gain clarity and retain that balance that we all strive for. Darcelle works with groups, through tele-classes, through her online products, and her Adventure Mentoring Programs. For more information visit www.darcellerunciman.com and sign up for her Fr*ee audio on 12 -Tips to Profiting in Business, and her Fr*ee Ezine “Inspired Business”.

First, let’s talk about the differences between both. Working IN your business is if you are the only one working on the success of the company, if you are the scheduler of your appointments, enter contact names into the business database yourself, package your products, label, and ship all yourself. Then you are working IN your business. On the flip side if you are working ON your business you are contributing to your business and driving all major decisions on the macro level not all the tiny details. Your business then flourishes because your team is working with their particular strength, adding value on a daily basis and are happy. You are thinking and acting as a CEO and not an employee for your company. How do you work ON your business and not IN?

1.        Hire out work, have solid systems, and have a plan.

2.        Document your business and the operations of the company so that your policies and procedures will enable your employees to manage the daily details without you.

3.        Having leadership skills and a clear vision of where your company is heading are vital.

4.        A simple concise plan for the overall development of the company and managing the people working with you are also important.

5.        Be systematic in creating steps to increase your visibility and your business growth, and then let go and delegate your business. Years ago with one of my businesses we had this system in place and I did not have to be in the business on a daily basis because of the systematic approach and this is why it was as successful as it was.

So your first step is to have a company that is systems-oriented. Having a procedure manual that staff can follow that helps the company run easily and consistently. Making yourself replaceable is what you are looking for in order to have a business you are working ON and not IN. Having systems and processes will enable you to get out of the mountain of details, enjoy your business and regain your life. For more tips check out http://www.darcellerunciman.com under “Resources”, and our “Products” page for more on building your business.

WANT TO USE THIS ARTICLE IN YOUR E-ZINE OR WEB SITE? Feel Free. Simply include this blurb with it: Darcelle Runciman is Author, Mentor and CEO of DarcelleRunciman.com.  Darcelle  mentors entrepreneurs and small business owners how to use systems and their brilliance to increase their profits and create mo*ney making businesses by showing you steps to take to gain clarity and retain that balance that we all strive for. Darcelle works with groups, through tele-classes, through her online products, and her Adventure Mentoring Programs. For more information visit www.darcellerunciman.com and sign up for her Fr*ee audio on 12 -Tips to Profiting in Business, and her Fr*ee Ezine “Inspired Business”.

When we start out in business we are told we should do a business plan, set up a website and some products and begin our business. However is this really what will move us forward or do it does it set us up for failure? The great debate continues…. What we do know is that having a vision of your company, living with intention, and taking concrete steps with some out of the box thinking is what gives you the momentum toward success.

If you have the passion, and the drive to make things happen along with the intention and the balance to do it, all is possible. There is a shift out in the world and those that embrace it will be successful not only in business but in creating what will lead us to a new generation of “being”. Here are 5 quick steps to help you create the path to your vision.

1. We have choices, take action to move forward.

2. We must have Patience, control your limited beliefs.

3. Never Give Up, persistence is key.

4. Be a problem solver with “out of the box thinking”.

5. Have a purpose and a passion for what you are doing.

When we have more reasons to climb that mountain to see the beautiful view from the other side, the fun of the exploration, and the confidence it will bring, that is when our desire outweighs the loss of a bit of comfort. Take the chance on yourself and achieve what you were meant to do by following your passion.

More on this article at TPE  website on their blog.

WANT TO USE THIS ARTICLE IN YOUR E-ZINE OR WEB SITE? Feel Free. Simply include this blurb with it: Darcelle Runciman is Author, Mentor and CEO of DarcelleRunciman.com.  Darcelle mentors entrepreneurs and small business owners how to use systems and their brilliance to increase their profits and create mo*ney making businesses by showing you steps to take to gain clarity and retain that balance that we all strive for. Darcelle works with groups, through tele-classes, through her online products, and her Adventure Mentoring Programs. For more information visit www.darcellerunciman.com and sign up for her Fr*ee audio on 12 -Tips to Profiting in Business, and her Fr*ee Ezine “Inspired Business”.

1. Watch the market and spot opportunities. Just be aware of what is going on, not tied to the T.V. Recessions can mean business closings however it also means those with experience and knowledge can build a strong company . People will continue to spend they are just more cautious so knowing your market and do not reduce your prices but ensure you are giving quality for what your clients are paying for and be innovative.

2. Think creatively. You must have your thinking cap on overdrive. Brainstorm with a partner or mentor like crazy! Albert Einstein once said, “Imagination is more important than knowledge.” People will stay home more, spend differently so tapping into that with products or services that assist people to do just that will assist the customer. Come up with solutions to detract from the negatives as everyone still loves to be pampered. An example could be, offering home delivery of products or services.

3. Diversify. Think proactively and about abundance not scarcity. Do not cut quality or costs. Competition may fold, however you have an opportunity to fill the gap, step in and be seen and assist your target market.

4.  Take Action. Taking action is key, and being quick and adaptable to change. Launch new products and innovative ideas. You will then be in a strong position when the market turns. Now do not go out and spend extra money to achieve these goals. Think rationally but do take action.

5. Get good value for your money. Look for free or cheap publicity to market your business, be creative on money saving strategies as well for your business. Feel good about your business.

6. Expand & Start new ventures. Recruit the best, expand your business, with grants or government funding. Expanding a business is a wonderful idea, but a really great way to expand without spending excessively is to instead buy client lists. Some competitors are willing to sell, however buying a client list for a competitor is possible.

Think ahead, be smart but take action toward fulfilling your goals and keep a close eye on overheads, staff, and sales. Remember customers needs are still there, and learning how to tap into them can bring golden opportunities.

WANT TO USE THIS ARTICLE IN YOUR E-ZINE OR WEB SITE? Feel Free. Simply include this blurb with it: Darcelle Runciman is Author, Mentor and CEO of DarcelleRunciman.com.  Darcelle  mentors entrepreneurs and small business owners how to use systems and their brilliance to increase their profits and create mo*ney making businesses by showing you steps to take to gain clarity and retain that balance that we all strive for. Darcelle works with groups, through tele-classes, through her online products, and her Adventure Mentoring Programs. For more information visit www.darcellerunciman.com and sign up for her Fr*ee audio on 12 -Tips to Profiting in Business, and her Fr*ee Ezine “Inspired Business”.

We spoke about confidence and what he finds with people in business and how he helps people to understand where to begin the process of looking for those things that limit them. Philip talked about making change and why it can sometimes be difficult for people to do so.

Philip is also a real estate investor who has invested in 6 countries around the globe. He has a new book coming out this year on real estate called South of 49… A story about residential real estate investing across the border.

Confidence is an important part in the new book The Power of Women United which I co-wrote with 21 other wonderful, professional ladies. Within the pages confidence comes up often as something everyone wants and for some due to experiences in life, or in childhood, gain it much earlier than most. The many stories in this book can relate to every woman out there whether she is in business or not. It is a tribute to the lessons learned and the ability for everyone to reach their goals.

One of the many comments that Philip made today that made us think was “some people are achieving goals they set out in the wrong direction and they are running towards it!” It really is the truth, taking time to “be still” as I call it and quieting the mind is the only real time we can look back and assess what we really want and if we are on the right path. I believe that is where you will find your passion or brilliance, and one of Philip’s keynotes is about your Pursuit of Wealth and Happiness.

Regardless of the name assigned to it, (as all are important) finding that quiet space, and looking at blocks or limiting beliefs that hold us back is one of the first steps to finding yourself, your confidence, and the life you deserve.

WANT TO USE THIS ARTICLE IN YOUR E-ZINE OR WEB SITE? Feel Free. Simply include this blurb with it: Darcelle Runciman is Author, Business Mentor and CEO of DarcelleRunciman.com.  Darcelle  mentors entrepreneurs and small business owners how to use systems and their brilliance to increase their profits and create mo*ney making businesses by showing you steps to take to gain clarity and retain that balance that we all strive for. Darcelle works with groups, through tele-classes, through her online products, and her Adventure Mentoring Programs. For more information visit www.darcellerunciman.com and sign up for her Fr*ee audio on 12 -Tips to Profiting in Business, and her Fr*ee Ezine “Inspired Business”. Or tune in to http://www.InspiredBusinessRadio.com for inspiring guests!

"Powered By Inspiration"

I have many wonderful experiences with many learnings as well along the way. Live your life like you mean it as it’s the only one we have. Be inspired by the things around you, friends, family, business acquaintances and others. Be outside in nature or in whatever situation that brings you joy on a daily basis. This weekend’s Adventure Business Retreat was an inspiration for me. I learned as much as we taught on this beautiful sunny weekend. I thank all the ladies for their openness and laughter they brought to the table. Rose-Anne Kumpunen was great leading us into the perfect mediation to start off the weekend. I spoke on Discovering Your Brilliance. Denise Franklin spoke on ways to effectively network in business and Aprille Janes walked us through a beautiful session on exploration and leading us to our creative side. It was a blast. My personal tagline is “Live Life on Fire” and that is because once I made the “mind shift” to be more and that it was ok to discover my own personal brilliance, only then have I been living my passion. I hope to help others become as inspired as I have been by the many wonderful people in my life. Cheers.